Before any negotiation takes place, a decision needs
Before any negotiation takes place, a decision needs to be taken as to when and where a meeting will take place to discuss the problem and who will attend this step is called preparation. Setting a limited time-scale can also be helpful to prevent the disagreement continuing because if there is no time table the issue will not solve due to relaxation. This stage involves conformity in all the pertinent facts of the condition are known in order to satisfy your own position. In the work example above, this would include knowing the ‘laws’ of your work place, to whom help is given, when help is not felt appropriate and the grounds for such refusals. Your organisation may well have policies to which you can refer in preparation for the negotiation and mediation. Undertaking preparation before discussing the disagreement will help to avoid further conflicts and unnecessarily wasting time during the meeting which is prepared before.